I’m going to start my technical advice with something that seems to have been buried in the teachings of accessibility—simplicity. If you want to reach the greatest number of users possible, it’s best to write clearly and simply and design your interfaces to be consistent from page to page. For some people, simple usability advice like this is an absolute accessibility need. Many people with cognitive disabilities can fail a task simply because it hasn’t been laid out well enough for them. And anyway, people of all abilities fail tasks that are confusing. Why should we all suffer an interface that proves itself to be unusable?

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